Privacy Policy

Last updated: 17 July 2026

This is a draft document provided for transparency while our legal terms are being finalized. It may change before launch and does not yet constitute the final, legally reviewed policy. Questions: support@illoow.com.

This Privacy Policy explains how illoow, operated by [LEGAL ENTITY NAME], collects and uses personal data when you use the platform. It is written to align with Indonesian personal data protection requirements ([PDP COMPLIANCE DETAILS — TO BE FINALIZED]).

1. Information we collect

Account and business information you provide (name, email, phone, business details).

Payout information (bank name and account details) needed to send you your earnings.

Order and payment records generated when your customers buy from your store.

Usage and device data (log data, analytics events) used to operate and improve the service.

2. How we use your information

To provide and maintain the service, process subscriptions, calculate and pay out earnings, prevent fraud and abuse, provide support, and comply with legal obligations.

We do not sell your personal data.

3. Third parties we share with

Payment processors that collect Buyer payments and, where applicable, disburse payouts; our email provider for transactional messages; and our hosting and database providers.

These providers process data on our behalf under their own terms and only as needed to deliver the service. [PROCESSOR LIST / DPA STATUS — TO BE FINALIZED].

4. Data retention

We keep personal data for as long as your account is active. After account closure we anonymize your profile but retain order and payment records where required for accounting, tax, and legal purposes for [RETENTION PERIOD — TO BE FINALIZED].

5. Your rights

You can access and correct your account information in-app, and close your account to have your profile anonymized, subject to the retention rules above.

For other requests regarding your personal data, contact us using the details below. [ADDITIONAL PDP RIGHTS / CONSENT MECHANICS — TO BE FINALIZED].

6. Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Changes and contact

We may update this policy; material changes will be notified in-app or by email.

Questions or data requests: support@illoow.com.